Hello, I'm John Kitson, and this is my blog.

Paul:    Yes, I’ll do a guest blog, but only if I can do a special one.

Brigid: Paul, what do you mean, ‘a special one’, special like the Canadian Hockey Team? (Brigid Murphy)

Paul:    No, although they were impressive.

Article 1:

“Aviva clear winners in best product…head and shoulders above…with 53% of brokers saying best range”

Meeting 1:

“Service is the same as last year – good, consistent…Aviva’s still leading…nothing really to discuss John other than the little scheme idea I’ve got.”

It’s mid year appraisal time, as you can imagine appraisals with John are a bit different, mine went something like this

John: Looking back on the last 6 months what are the headlines

Me: Well relationships with consolidators seem to be a continued  theme, have we fallen out with them, are we making friends with them, even when nothing’s happening it’s forever in the headlines……

Brokers have given our new Aviva Broker site the big thumbs up (thanks for all your feedback!).  You tell us that it’s great to find everything you need in one place, from product information and the latest news to Fast Trade, our fab new quote-and-buy facility. You also say it’s easy to navigate and you like the improved referral process and being able to get copies of quotes and documents in just two clicks.

On Thursday 2nd April we launched Facility 110*; a new, complementary business-placing facility that’s exclusive to Club 110 members.

It’s great news because members can now look to Facility 110 to provide underwriting solutions for risks that fall outside of Aviva’s remit.

Ta-daaaa, www.aviva.co.uk/broker, your new website is here. Take a look around. As you’ll see, it’s all about you. Your needs as a broker, what makes your job easier and which navigation works best for you.

Quite a few people read this … okay, a few … well, you do!

Well, at least people give me ideas for content … and what to write about …

No, they do really … quite a lot actually …

But if it’s not about Aviva (or sort of related) then it is a no no …

Why?

I am Alan, son of Sander, father to Fraser, native of Kilmarnock, friend to English Andrew, I am many things to many people but at this moment I am the ‘Johnblogstitute’.

GUARANTEED RETURN OF PREMIUM IF……?

So this is the context……

A customer rings. It’s urgent.

I always respond quickly…look at all the details…etc…It’s what I’m here for…

It was a Broker’s customer…OK…a rareish event.

Is this the most stressful business environment I’ve ever been in …? (not Aviva just the world of commerce!) Generally … and for me at the moment?

That was the thing winging its way around in my head early one morning (as it does) …

So will she?

Has she?

Could she?

Did she?

I don’t spend my whole life doing the Aviva rebrand, you know.  It may seem like that if you’re one of my blog fans…OK fan. Whilst it’s critical; and we’re really pleased with the progress; it’s not the only thing in my life! …

“It’s a journey.”
“We’re on a journey.”
“What a journey.”

It’s a sort of must say, de rigueur, must say it phrase nowadays.
On those reality shows, you hear…

“My journey has been fantastic and I don’t want to get off.”
“This is just the start and I’ll be back – you haven’t heard the last of me.”
“My journey is just beginning.”